RxnCure Privacy Policy
Introduction
We at RxnCure, operated by Vitmeds India Private Limited ("we," "us," or "our"), respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, and share information about you when you use our websites, mobile applications, and services ("Services") or otherwise interact with us.
By accessing or using our Services, you agree to this Privacy Policy. Please read this policy carefully to understand our practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services.
This policy applies to all users of RxnCure and is compliant with applicable Indian laws and regulations, including the Information Technology Act, 2000, and the SPDI Rules, 2011.
Information We Collect
1. Information You Provide:
- Registration and Profile Information: When you create an account or place an order, we collect your name, email address, phone number, payment information, billing and shipping address, demographic information including gender and date of birth, and other information you choose to provide. We verify your phone number via a one-time password (OTP).
- Health Information: We collect health-related information such as symptoms, medications, medical history, and diagnostic reports. This data is collected with your explicit consent.
- Payment Information: We collect your payment card information, processed by a third-party payment service provider. We do not store your payment information.
- Communications: We collect information when you contact us directly, including your name, email address, and the content of messages.
2. Information We Collect Automatically:
- Location Information: General location data such as IP address.
- Device Information: Information about your device, including IP address, browser type, and operating system.
- Usage Information: Information about your interactions with our Services, including pages viewed and purchase history.
3. Information We Receive from Third Parties:
- Health Providers and Labs: Information shared by healthcare providers and labs for delivering our Services.
- Third-Party Services: Information from linked accounts (e.g., Google, Facebook).
How We Use Your Information
- To provide and manage our Services, process transactions, and offer customer support.
- To improve our Services by understanding usage patterns and customizing content.
- For marketing and promotional purposes, sending messages, offers, and information. You can opt out of these communications.
- For legal compliance, responding to legal requests, and enforcing our Terms of Service.
- We do not share health data for advertising purposes. Health data is only shared with providers for delivering services.
How We Share Your Information
- With service providers, healthcare professionals, payment processors, and logistics partners.
- With affiliates and subsidiaries for operational purposes.
- For legal reasons to comply with obligations or protect our rights.
- With your consent for third-party data sharing.
Data Security
We use industry-standard security measures to protect your data. While we strive to protect your personal information, we cannot guarantee its absolute security due to the nature of transmission over the Internet.
Data Retention
We retain your personal and health-related data as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request deletion by contacting us.
Your Rights
- Access and Update: You have the right to access and update your personal information.
- Withdraw Consent: You can withdraw consent for data collection and usage at any time.
- Data Deletion: Request deletion of your personal information, subject to legal limitations.
- Remove Account: You can request to remove your account and all associated data by visiting the following link:https://www.rxncure.com/account/remove-account.
Consent
By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. Explicit consent will be sought for collecting sensitive personal data.
Prohibited Services
We do not facilitate the sale of prescription drugs without a valid prescription or the sale of unapproved substances.
Changes to This Policy
We may update this Privacy Policy from time to time. Your continued use of our Services constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns, please contact us at:
Email: support@vitmeds.com
Phone: +918109802468
Address: 41-42 PU4 Scheme No. 54, Behind C21 Mall, Vijay Nagar, Indore 452010, Madhya Pradesh, India
